Payment Policy

Effective Date: December 31, 2024

1. Introduction

At SecureHato.com, we aim to provide a seamless shopping experience. This Payment Policy outlines the terms and conditions for processing payments for products purchased from our website. We are committed to protecting your payment details and providing multiple secure methods for completing your transactions.

2. Payment Methods

We accept a variety of payment methods to accommodate our customers’ preferences. These include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: For faster, secure transactions.
  • Other Payment Methods: Apple Pay, Google Pay, and other secure digital wallets.

We ensure that all payment methods comply with industry standards for encryption and security to protect your sensitive information.

3. Payment Authorization

After placing an order, SecureHato.com will verify your payment details before processing the transaction. Once authorized, your order will be confirmed, and we will send an order acknowledgment to your provided email address. In the event of a payment failure, we will notify you and request an alternative method of payment.

4. Currency and Billing Information

  • All transactions are conducted in U.S. Dollars (USD).
  • When making a purchase, you are required to provide accurate billing information, including your name, address, and payment details. This information is necessary for processing your order and preventing fraud.

5. Security and Fraud Prevention

We utilize SSL encryption technology to safeguard your personal and financial data. We also employ additional fraud prevention measures to detect unauthorized or fraudulent activities. In the event of suspected fraud, we reserve the right to cancel any transaction, and further action may be taken to prevent such occurrences.

6. Tax and Additional Charges

Sales tax will be applied to orders based on the applicable tax rate for your location. In addition, customers placing international orders may be subject to customs duties and taxes. These fees are the responsibility of the buyer and will be calculated during the checkout process.

7. Payment Failure and Resolution

If there is an issue with your payment, we will reach out to you to resolve the problem. This may include requesting additional information or an alternate payment method. You may also contact us directly if you experience issues during payment processing.

8. Refunds and Cancellations

Refunds will be processed in accordance with our Refund and Returns Policy. Please review the terms to understand eligibility and procedures for returns and refunds.

9. Payment Disputes

In case of a payment dispute, we encourage customers to contact us immediately to resolve any issues. We will provide necessary information regarding the disputed transaction and cooperate with any investigations to settle the matter.

10. Customer Support

If you have questions about our payment methods or need assistance, please contact us: